Certificate In Food & Beverage Service Operations

(HT-010-2:2012 / HT-010-3:2012) (JPK PB:L01965)


These modular concepts in the specific areas of Food & Beverage Operations is designed to incorporate current industry practices in fundamental operational aspects, supervisory skills or middle management duties and tasks that are an everyday concern to industry personnel.

During the tenure of each module, candidates will be subjected to intensive hands on training within the restaurant and bar sections concerned to provide a comprehensive approach to service techniques. This methodology will better equip them with real world industry standards and the maturity to provide effective work performance, quality and the ability to adapt in the ever changing technological and operational factors that are typical to the hospitality and food service industry.

By completing this programme, the students will be able to:

  • Realize the full potential of specific skills in each section of Food & Beverage Operations enabling them to explore every avenue of service standards that is current to industry on an international level.
Course Modules

The following subjects are indicative of what you will study on this course. For more details on course structure and modules and how the subjects will be taught and assessed, please contact KAGC course counsellors.

Level 2

  • F & B Hygiene and Work Safety Practice
  • F & B Basic Service Operation Preparation
  • F & B Guest Service Operation Function
  • Beverage Service Operation Function
  • Food Service Operation Function
  • Alcoholic Beverage Preparation


  • F & B Operation and Service Supervision Activities
  • F & B Guest Reservation Operation
  • Specialized Food & Beverage Service
  • F & B Eventuality and Complaint Handling
  • F & B Supervisory Function
  • F & B Administrative Function
  • F & B Butler Service
Course Duration
  • MSC Level 2 – Duration: 6 months (3 months internship, inclusive)
  • MSC Level 3 – Duration: 12 months (6 months internship, inclusive)
Entry Requirements

To qualify for the Malaysian Skills Certification programme in recognised training institutes, candidates must meet the following requirements:

  • Able to speak and write in Malay or English
  • Possess a lower level of MSC to apply for a higher level MSC in the same field / area
  • Certificate in Food & Beverage service level 2 & 3
Collaboration Partners

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